Smart scheduling & Now Serving queue
Book, reschedule and manage capacity across therapists — then run the day from a live Now Serving reception queue that keeps the waiting room moving.
AI-NATIVE
AGENT-READY
the ai-native
clinic platform
NalamOS runs the front desk, the treatment room and the books — built for physiotherapy, rehab and allied-health clinics, with AI woven through the day-to-day.
Smart scheduling · Now Serving queue · Clinical notes · WhatsApp reminders · Revenue insights
What it does
Everything a busy clinic runs on.
One platform for the front desk, clinicians and the practice owner — with AI assisting where it genuinely saves time.
Unified patient records & notes
Every patient's history, assessments and clinical notes in one place, with physio- and rehab-aware templates so charting fits how you actually work.
AI DOC-ASSISTWhatsApp appointment reminders
Automated reminders reach patients where they already are — cutting no-shows and the front-desk phone tag that comes with them.
AI FOLLOW-UPSRevenue & leakage insights
See what's booked, billed and collected — and where revenue quietly leaks through missed charges, unbilled visits and drop-offs.
AI LEAKAGE-DETECTMobile app for clinicians
A companion app for iOS and Android so therapists can check their schedule, review a patient and chart between sessions — on the floor, not at a desk.
Analytics, built in
Utilisation, no-show rates, therapist load and collections — the numbers a practice owner needs, without exporting to a spreadsheet.
A look inside
The reception queue, live.
No fake screenshots here — this is a faithful mock of the workflow. The front desk sees who's being seen and who's next; clinicians get quick actions and an AI-drafted note to review and sign.
- A blue Now Serving banner every desk can read across the room.
- One-tap quick actions for the jobs staff repeat all day.
- AI drafts the visit note; the clinician stays in control and signs off.
How it works
A clinic day, end to end.
The same platform carries a patient from booking to paid — and quietly keeps your records and revenue in order.
01
Book & check in
Patients are scheduled across therapists; the front desk runs the live Now Serving queue as they arrive.
02
See & document
Clinicians open the patient, work from physio-aware templates, and review an AI-drafted note before signing.
03
Remind & retain
Automated WhatsApp reminders bring patients back for follow-ups and keep rehab plans on track.
04
Bill & understand
Charges, collections and revenue-leakage insights close the loop, with analytics for the whole practice.
AI-NATIVE · AGENT-READY
run your clinic on ai.
See the NalamOS on your own workflow. Tell us about your practice and we'll set up a walkthrough.