01 · PATIENT FLOW
Keep patients moving, visibly.
From outpatient booking and live queues through admission, ward rounds and discharge — reception, clinical and nursing teams work from the same operational thread.
Care, connected across the hospital
The hospital, on one system.
NalamOS connects outpatient and inpatient care, nursing, pharmacy, laboratory, theatre, wards, billing and administration — so every clinician works from one shared record, and administrators see the whole hospital at once.
For hospitals, multi-specialty clinics, day-care and rehabilitation centres.
NalamOS · Command
● ILLUSTRATIVE
128Outpatients
42Inpatients
78%Bed occ.
A-112Now serving
AI assist: 3 patients due follow-up — Ward B morning review pending.
01Outpatient + inpatient flowRegistration to discharge
02One clinical recordOPD, ward & theatre
03Pharmacy, lab & supplyOrders to fulfilment
04Billing & analyticsCharges to decisions
The hospital brain
NalamOS BRAIN · LIVE
record → patientselected
PatientP-1042
Ward · BedB-04 · 12
Day3
assistant → prepare_discharge()draft
{ patient: "P-1042", summary: ready, meds: 3 }
awaiting human confirmation
01 · One record
Every department, one graph.
Registration, wards, pharmacy, lab, theatre and billing — all nodes on a single live record.
02 · Zoom in
Down to a single patient.
Every visit, order, vital and bill hangs off the same thread — nothing re-entered between teams.
03 · It reasons
The assistant connects the dots.
A lab result ripples into the ward round, the discharge and the bill — and every write waits for a human.
04 · The brain
One connected intelligence.
The whole hospital, operable from one live picture — bright, auditable, human-in-the-loop.
Scroll
The operating picture
See the whole hospital as one connected system.
Replace fragmented registers, paper files and spreadsheet checks with a shared view of patient movement, bed and theatre capacity, clinical work and revenue — across every department.
02 · CAPACITY
Balance demand with capacity.
See beds, theatre slots, clinic schedules and staff load before queues and waitlists become bottlenecks.
03 · FINANCE
Connect care delivery to collections.
Track charges, payments, waivers and missing bills across OPD, pharmacy, lab, theatre and inpatient stays — without reconstructing the day from many systems.
04 · CONTINUITY OF CARE
Make the next step visible.
Carry patients from consultation into admission, structured treatment, discharge and follow-up — without losing responsibility between teams.
One patient record
- OPDConsultation & notes
- WardsAdmission & rounds
- PharmacyOrders & dispensing
- Follow-upRecall & continuity
Continuity of care
Care that stays connected.
One patient record follows the person across OPD, wards, pharmacy and follow-up — so the next clinician always knows what happened last, and nothing is lost at admission or discharge.
- One record across every department
- Handoffs that don't drop patients
- Discharge to follow-up in one thread
Outpatient & inpatient
Two care tracks. One patient record.
NalamOS runs the full journey on both sides of the hospital — and keeps them on the same record, so nothing is lost at admission or discharge.
Walk-in to follow-up.
- 01Registration & patient masterUnique patient ID, demographics and history
- 02Appointments & token queueScheduling, check-in and live queue
- 03Consultation & clinical notesCase sheet, complaints and diagnosis
- 04Treatment courses & sessionsProtocols, plans and recurring schedules
- 05Pharmacy & diagnosticsPrescriptions, dispensing and lab orders
- 06Billing & paymentsCharges, collections and receipts
- 07Follow-up & recallReminders and structured retention
Admission to discharge.
- 01Admission & bed allocationWard, room and bed assignment
- 02Ward & nursing careCare tasks, rounds and handovers
- 03Vitals & medication roundsStructured observations and drug charts
- 04Procedures & operation theatreScheduling, notes and consumables
- 05Diet & canteenMeal orders tied to the patient bill
- 06Discharge summaryClinical summary and instructions
- 07Post-discharge follow-upRecall and continuity of care
For every clinician
Built around the people who give care.
Each role gets a focused workspace — not a generic admin panel. The same record underneath, the right view on top.
Physicians
Consult & prescribe
Case sheets, orders, treatment plans and prescriptions in one place.
Nurses & wards
Care at the bedside
Rounds, vitals, care tasks and medication administration.
Therapists & OPD
Run the clinic day
Appointments, token queue, sessions and course tracking.
Front desk & billing
Welcome & settle
Registration, payments, follow-up recall and receipts.
NalamOS · Ward round
DesktopRole-aware console for every team
WardFast bedside screens on mobile
✦
Human-reviewed AI assists documentation and follow-up.
Made for the ward, not the back office
Works the way your clinicians work.
Fast, role-aware screens on the desktop and on the ward — with AI that assists documentation and follow-up while clinical staff stay firmly in control.
- Role-based access for every team
- Human-reviewed AI assistance
- Web and mobile, on one codebase
Module catalogue
Every hospital function, one platform.
A complete HMS footprint — patient access, clinical care, diagnostics, pharmacy, wards, revenue and administration, all available today on one platform.
Available now
01 · Patient access & flow
REG
APT
OPD
IPD
BED
Live
Registration & patient master
Unique patient ID, demographics, history and search.
Live
Appointments & token queue
Scheduling, check-in, live token flow and reassignment.
Live
Outpatient management
Consultation visits, complaints and visit completion.
Live
Inpatient & admissions
Admission, transfers, daily visits and discharge.
Live
Beds, wards & rooms
Ward layout, bed allocation and occupancy.
02 · Clinical care
EMR
TRT
VIT
NUR
OT
Live
Case sheets & clinical notes
Structured case sheets, notes and attachments.
Live
Treatment courses & sessions
Protocols, session plans and recurring schedules.
Live
Structured vitals & observations
BP, pulse, temperature and pain scores as trended data.
Live
Nursing station & med administration
Care tasks, rounds and medication charts.
Live
Operation theatre & procedures
Procedure scheduling, notes and consumables.
03 · Diagnostics, pharmacy & supply
LAB
PHR
INV
Live
Laboratory, diagnostics & imaging
Orders, samples, results and diagnostic reports.
Live
Pharmacy & dispensing
Drug master, stock, prescriptions and dispensing.
Live
Inventory & procurement
Central store, suppliers, purchase orders and issues.
04 · Revenue & billing
FIN
BILL
INS
Live
Finance & payments
Charges, collections, waivers and pay-later cases.
Live
Consolidated billing & invoicing
One itemised bill across every hospital service.
Live
Insurance & claims
Payer details, claims and reconciliation.
05 · Patient engagement
FUP
WAP
TEL
Live
Follow-ups & recall
Structured follow-up and recall workflows.
Live
WhatsApp engine & consent
Templated messaging with consent tracking.
Live
Telephony & call centre
Call logging and voice workflows.
06 · Administration & intelligence
HR
RBAC
ROS
BI
AI
RPT
CAN
MF
Live
Staff, HR & attendance
Staff records, attendance and approvals.
Live
Roles & access control
Configurable roles, permissions and screens.
Live
Provider roster & duty
Working hours, shifts and availability.
Live
Analytics & owner dashboard
Operational dashboards and owner view.
Live
AI assistant
Human-reviewed documentation and query help.
Live
Reporting & document exports
PDF, Excel and configurable print templates.
Live
Canteen & F&B billing
Meal orders and patient food-service billing.
Live
Multi-facility platform
Operational oversight across multiple sites.
Departments & roles
A focused workspace for every department.
Give each function the screen it needs — while administrators keep the whole-hospital view. Role-based access decides who sees and does what.
Run the day
Registration · Appointments · Queue · Payments
Care at the bedside
Admissions · Beds · Care tasks · Medication rounds
Deliver care
Case sheet · Notes · Treatment · Procedures
Dispense & stock
Prescriptions · Dispensing · Inventory
Order to result
Lab orders · Samples · Reports · Imaging
Close the loop
Charges · Collections · Insurance · Exports
Administrative control
01
Role-based accessAssign roles and permissions so each team sees and acts on the work relevant to them.
02
Configurable services & workflowsSet service availability, assigned staff, queue expectations and treatment schedules.
03
Human-reviewed AI assistanceUse AI to assist documentation and follow-up while clinical staff stay in control.
04
Decision-ready analyticsReview lifecycle, flow, capacity and finance from administrator dashboards.
What changes
From chasing updates to directing operations.
Separate OPD and ward registersOne live board, queue to bedEarlier intervention
Bed and theatre status by phoneCapacity and load in one viewBetter utilisation
Bills reconciled after the factCharges follow every visit and stayFewer missed charges
Pharmacy and lab on paperOrders and results in the recordFaster, safer care
Implementation
Start with the workflow, not the software.
We map how your hospital operates across departments, configure the system around that reality, and introduce it in controlled stages.
- 01
Discover
Map patient journeys, departments, roles, services, queues and reporting needs.
- 02
Configure
Set up users, permissions, services, wards, schedules and workflows.
- 03
Pilot
Launch with a focused department or service line, validate the daily workflow and train users.
- 04
Expand
Roll out to more departments — OPD, wards, pharmacy, lab and finance — with oversight intact.
A clearer hospital starts here
See NalamOS across your whole hospital.
Bring us one workflow that is hard to see or control today — an overloaded OPD queue, slow bed turnover, pharmacy stock-outs or billing leakage — and we will show you how it runs in NalamOS.